You can do this by swiping up from the home screen then tapping on its icon. The first thing you will want to do in this case is to make sure that you are running the latest version of the game. However, if this is not caused by a ban then here’s what you need to do.

If this is caused by your account being banned because of the usage of unauthorized tools, such as a GPS spoofer, then you can appeal this from the Niantic support page. This occurs when you try to run the app and it doesn’t let you connect to the server. One of the issues that you might encounter while playing this game on your Android device is the unable to authenticate error. What to do when you get the unable to authenticate error message in Pokemon Go Since its initial release in 2016 it has been downloaded more than a billion times with around 5 million people playing it on a daily basis. This game uses your phone GPS to detect your location and make Pokemon appear in your area. Pokemon Go is a popular Augmented Reality mobile game that’s developed by Niantic Games. You will need to do a series of troubleshooting steps to fix this problem. This could also be due to the account being banned. The Pokemon Go unable to authenticate error that occurs on your Android phone is usually caused by a glitch in the app, a connection or server problem.

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